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Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Book an appointment.

  • Contact us via email or phone.

  • Sign up for newsletters or promotions.

  • Provide feedback or reviews.

 

This information may include:

  • Name

  • Contact details (email address, phone number, etc.)

  • Payment information 

  • Any additional details you share with us regarding your preferences or concerns.

 

We may also collect non-personal information automatically through cookies and similar technologies, such as:

  • Your IP address.

  • Browser type and version.

  • Pages you visit on our website.

  • Time and date of your visit.

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage your appointments.

  • Respond to your inquiries and provide customer support.

  • Send updates, promotional offers, or newsletters (only if you’ve opted in).

  • Improve our website, services, and customer experience.

  • Process payments securely.

3. Sharing Your Information

We respect your privacy and will never sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to:

  • Process payments.

  • Manage email marketing campaigns.

  • Provide analytics to improve our website and services.

These providers are required to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal or contractual obligations.

  • Opt out of receiving marketing communications.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Understand how visitors interact with our website.

  • Provide personalized content and ads.

You can manage or disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: raistouchclinic@gmail.com

  • Phone: +44 7832 214433

  • Address: Enterprise House, 36 Hart Street, Henley-on-Thames, Oxfordshire, RG9 2AU, Room 5, 2nd Floor

Thank you for trusting Rai’s Touch Clinic with your personal information. We are committed to maintaining your trust and ensuring your privacy is protected.

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